Frequently Asked Questions (FAQs)

Our employees are ready to assist you to the best of their ability if you have any questions regarding your order or our products. However, please note that longer response times may be expected during campaigns and peak seasons as well as public holidays.

You can always send us an email at
We strive to respond to your email as quickly as possible.

You can also reach us by phone Monday to Friday (except on public holidays)
from 10:00 AM to 2:00 PM CET
at the following number: +45 55 56 40 75.

To save you time, we have compiled answers to a range of frequently asked questions here.


that you can extend the season of your childs summer jacket by layering a fleece jacket underneath? It's perfect as an extra layer on cooler spring or autumn days. The fleece keeps your child varm and the summer jacket is 100% breathable, wind- and waterproof.
A perfect combination.