Frequently Asked Questions (FAQs)

CHRISTMAS 2024

Orders placed after 15 December cannot be guaranteed delivery before Christmas Eve. DHL & GLS are very busy and longer delivery times are unfortunately to be expected on all orders. This also applies to returns. They will be processed as soon as we receive them, but there are delays on return parcels from both DHL & GLS. We apologize for the inconvenience.

Our employees are ready to assist you to the best of their ability if you have any questions regarding your order or our products. However, please note that longer response times may be expected during campaigns and peak seasons as well as public holidays.

You can always send us an email at web@miniature.dk.
We strive to respond to your email as quickly as possible.

You can also reach us by phone Monday to Friday (except on public holidays)
from 10:00 AM to 2:00 PM CET
at the following number: +45 55 56 40 75.

To save you time, we have compiled answers to a range of frequently asked questions here.

DID YOU KNOW?

that you can extend the season of your childs summer jacket by layering a fleece jacket underneath? It's perfect as an extra layer on cooler spring or autumn days. The fleece keeps your child varm and the summer jacket is 100% breathable, wind- and waterproof.
A perfect combination.